CNC Hair System
Frequently Asked Questions
Understanding the CNC Process
Q: How long does it take to get my CNC Hair System?
Each CNC system is handcrafted in CRLAB’s facility in Bologna, Italy. Because it’s fully custom, production takes time. Most clients receive their system within 4–6 months after their measurements are taken.
Q: How long does a CNC system last?
The lifespan of a CNC system varies depending on usage, maintenance, and the attachment method used. In general, the system may last around 1–3 years and could require up to two repairs over its service life.
Q: How is the CNC Hair System made?
We create a 3D mold of your scalp and match your hair’s exact color, curl pattern, density, and texture. CRLAB’s team in Italy uses this information to build a medicalgrade base and select virgin hair that closely matches your own. Every CNC is one-of-a-kind.
Q: How is CNC different from a wig or topper?
CNC is not a wig or topper—it’s a medical-grade, custom engineered hair prosthetic. It fits like a second skin, blends seamlessly, and stays secure during sleep, workouts, and swimming.
Q: How secure is the CNC?
Very secure when bonded. You can swim, sweat, exercise, and live daily life without worry.
Q: Can I sleep and shower with the CNC?
Yes. A CNC bonded system stays securely attached, allowing you to sleep, shower, and go through your daily activities without interruption.
Q: How do I get started?
Your journey begins with a consultation where we assess your scalp, goals, and hair loss needs.
Who Can Benefit From the CNC Hair System
Q: I have total hair loss. Am I a candidate for the CNC Hair System?
Yes. CNC is ideal for clients with Alopecia Areata, Totalis, Universalis, or complete hair loss. It offers full, natural coverage while allowing full freedom with daily activities.
Q: Who is the CNC for?
CNC is designed for individuals experiencing early stages of thinning hair, moderate to advanced hair loss, androgenetic alopecia, all forms of alopecia, autoimmune-related hair loss, hormonal thinning, scarring alopecia, FFA, and trichotillomania.
Q: I am only thinning very slightly, especially in my part area. Is CNC an option ?
Yes. CNC can be made in very small sizes for targeted areas.
Q: I have hair loss from trichotillomania. What are my options with the CNC Hair System?
CNC is customizable for trichotillomania. Some clients choose a bonded system to protect the hair and support regrowth, while others prefer daily wear for added density. CNC also lets you style your hair normally without hiding thin spots.
Q: Will the CNC damage my natural hair?
No. CNC is the most gentle hair replacement system in the
market.
Personalized Design & Hair Matching
Q: I have curly hair and have a hard time finding hair toppers that blend with my curls. Would the CNC Hair System work for me?
Yes. CNC uses raw, virgin hair that maintains its natural curl pattern. We send your curl photos and sample to CRLAB so they can choose hair that closely matches your natural curls—no chemical perming needed.
Q: I have been wearing hair toppers for years but have always felt like the hair in my previous toppers don’t quite match my fine hair strands. Can the CNC Hair System help with this issue?
Yes. During your design session, we analyze your natural strand thickness and texture. Your CNC is then created using hair that matches your own, whether your hair is ultra-fine or more coarse.
Q: Can I color my CNC Hair System?
Yes, with gentle color only. We can apply semi-permanent or deposit-only color. We avoid bleaching to keep the hair healthy.
Q: Can I choose my length, color, and style?
Yes. Every detail is customizable—from color and density to curl pattern and hairline.
Hair Loss Conditions & Medical Concerns
Q: I previously went through chemo. My hair has grown back but it’s not as full and healthy as it was before treatment. Is the CNC Hair System an option that could work for me?
Yes. Post-chemo thinning is common. We can create a CNC system that restores the volume and fullness you had before treatment.
Q: I am frustrated with the impact that hormonal changes from menopause have had on the density and the quality of my hair. Can a CNC Hair System help me with this?
Yes. Hormonal changes can cause gradual thinning. A small CNC piece can boost fullness and make your hair look thicker and more balanced.
Ways to Wear the CNC System
Q: What are the different ways to wear CNC?
There are three attachment methods available, and a proper consultation is required to determine which option is best for your type of hair loss and lifestyle:
1. Daily Wear (Take On/Take Off)
You can remove and apply your system at home using clips or tape. Great if you want flexibility or scalp access.
2. Extended Wear (Several Days to a Week)
Your system stays secure for a few days at a time using a lighter adhesive. Ideal for active clients who still prefer occasional removal.
3. Bonded Wear (3–5 Weeks)
The most popular option. We bond the system with medical-grade adhesive for up to 5 weeks. It feels natural and stays secure during swimming, exercise, and sleep.
Q: How do I choose an attachment method?
We guide you based on lifestyle, goals, and comfort.
Lifestyle, Maintenance & Hair Care
Q: Can I swim, sweat, or work out with my CNC?
Yes. CNC stays secure during swimming, exercise, and all daily activities.
Q: Can I sleep with my CNC on?
Yes. CNC is made for continuous wear. A silk pillowcase helps reduce friction.
Q: How often do I need maintenance?
Most bonded clients return every 3–5 weeks for cleaning, rebonding, and scalp care.
Q: Can I wash and style my CNC like real hair?
Yes. You can wash, blow-dry, curl, straighten, and style it just like natural hair.
Q: Can I travel with my CNC?
Yes. It stays secure, and we can help you find CRLAB partner studios if you need support while traveling.
Q: How often do I need maintenance?
Maintenance varies depending on your attachment method:
Daily Wear: Minimal maintenance is needed—most care can be done at home, with occasional visits for professional cleaning or adjustments as needed.
Extended Wear: Clients typically return every 1–2 weeks for removal, cleaning, and reapplication.
Bonded Wear: Bonded CNC systems usually require maintenance every 3–5 weeks to rebond the system and support scalp health.
Pricing, Financing & Insurance
Q: How much does the CNC cost?
Cost varies by size, length, and customization. Exact pricing is given during your consultation.
Q: Do you offer payment plans?
Yes. HairLab Chicago partners with Cherry to offer flexible monthly payment options.
Q: Does health insurance cover the cost of wigs and toppers?
It depends on your insurance plan. Some provide reimbursement for medical hair prosthetics, including CNC.
If your plan reimburses, you pay us directly and submit your invoice to your insurer. We’ll guide you on how to check your coverage.
At HairLab Chicago, we believe your hair restoration journey should feel clear, empowering, and deeply personal. The CNC Hair System is more than a solution it’s a way to reclaim ease, freedom, and confidence in your everyday life.
If you’re ready to explore what CNC can truly do for you, we’re here to guide you with expertise, honesty, and care. Your transformation begins the moment you decide you deserve more.